Returns & Exchanges
At HolisticNex, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items. Our goal is to ensure your wardrobe aligns perfectly with your lifestyle through a seamless and transparent return process.
Return Process
- 1.Initiate Your Request
Log into your HolisticNex account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of generating the label.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
